Workflows with Next-Gen Workplace Automation

Modernise work processes, boost productivity and ensure a high ROI.

The modern workplace increasingly demands smarter solutions and enhanced productivity. Employees seek meaningful work, free from repetitive tasks, while employers aim to reduce errors and lower service costs. Hyperautomation enables businesses to transform their processes with tailored AI-driven automation, enhancing both IT and ServiceDesk operations.

Hyperautomation can revolutionise the workplace by automating repetitive tasks with AI, boosting productivity, reducing errors, and lowering costs. For IT and ServiceDesk operations, it streamlines processes like ticketing and incident management, leading to faster resolutions and better service quality.

Streamline your business with AI-augmented low/no code solutions and RPA. Modernise workflows, boost productivity, and achieve high ROI with seamless integration and scalability.

Our perspectives

City of Amsterdam

Something old, something (very) new

Bringing workers in one of Europe’s most historic cities up to date, with managed IAM services for a brand new workplace environment.

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Consumer

People Experience powered by Microsoft VIVA solution

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Report

Gen AI at work: Shaping the future of organizations

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Explore our solutions

Empower your business with phased, end-to-end solutions that bring strategic insight and innovation, helping your organization navigate challenges and drive growth.

1. Discover & assess

As your trusted automation partner, we’ll kickstart your automation journey by defining a clear vision for hyperautomation. We’ll evaluate your current processes to identify automation opportunities and prioritise impactful use cases through cost-benefit analysis. Once we’ve locked down your needs, we’ll develop a detailed transformation roadmap, outlining bot development timelines and resources. Our experts will help you select the right tools and create a decision matrix for low-code vs. pro-code functions.

2. Establish intake pod

To streamline automation initiatives, we’ll develop a quarterly pipeline of use cases, ensuring readiness for upcoming projects. Our rigorous review process will secure organisational buy-in through management, architecture, security reviews, and cost-benefit analysis.

We’ll identify high-impact opportunities in business processes, service desks, or IT automation, fostering an Agile and DevOps culture for smooth transitions and collaboration during the build phase.

3. Build & deploy

Once a robust roadmap is in place, we’ll build and deploy the appropriate solutions, swiftly and efficiently, installing the necessary tools for tailored hyper-automation based on prioritised use cases.

Our Build-as-a-Service solutions and capacity models will ensure scalable and efficient automation deployment, and we’ll present progress and results to management regularly, to validate and demonstrate the effectiveness of automation initiatives.

4. Maintain & run

To ensure ongoing performance and reliability, we’ll focus on platform maintenance, optimising your hyperautomation tools like UiPath, BluePrism, Automation Anywhere, or low-code/no-code tools such as Power Platform. We’ll manage all scripting tools and infrastructure to maintain peak performance.

Production-ready bots will transition to a managed Run Services model for smooth operations. Additionally, our Pay-per-Bot model, priced per bot per shift, will help optimise your operational costs with a minimum capacity requirement.

5. Continuously innovate

To stay ahead in automation, you need to regularly enhance and expand your solutions. Post-implementation, establish continuous feedback loops to keep systems updated and evolve with new technologies. Implement robust monitoring frameworks to track performance metrics and conduct regular reviews for iterative improvements.

Plan for proactive scalability to handle increased demand and complexity as your business grows. Integrate cutting-edge technologies into your automation processes to foster innovation and maintain a competitive edge. This approach ensures ongoing efficiency and alignment with business objectives.